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Get error message on contact form although it’s working

Hello, my customers are filling out the contact form and when hitting the ‘contact’ button, there is an error message below the button saying ‘unknown error occurred’. It does not redirect to our thank you page, nor does it show a thank you text when I choose that method. However, we do receive the enquiry, so the custom form works, but obviously customers send the form ten times as they think it doesn’t due to the error message. Attached a screenshot.

Screenshot 2019-09-14 09.21.26

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